Customer Testimonials
Cody was amazing. If you go there, ask for him. He even met with me on his day off so I could pick up the car when I needed it. Great service.
Darnell and Don provided excellent service while purchasing my latest vehicle. Both are definitely customer service oriented and kept me informed the entire buying process.
Melissa at Hutchinson Kia of Macon was absolutely fantastic to work with. She was prompt, extremely knowledgeable, and helped us to expedite the process of finding my new car. She clearly understood what I was looking for in a new car, provided a nice selection of options that fit within my budget, and worked diligently to provide me with the best price possible. She provided great customer service and clear communication with me through the entire process.
Outstanding support from welcoming staff, particularly Jake Perez, who handled our car sale.
Mr. Don made it happen for me and he was so kind and personable! 10/10 visit highly recommend! Thank you Don!
Brought car in for multiple recalls and updates. Was told it would take all day so I decided to pick it up the next morning. About 4 hours later the Service Dept called and said my vehicle was ready for pick up. Pleasantly surprised.
Great experience, everything was done in a good time to make it home by dinner
everyone was really helpful and nice. I’m enjoying my new car! Thank you Patrick at kia
Great service! Jose is wonderful at going over the details of a new vehicle. The management and financial office work seamlessly
Awesome customer service. Great service advisors on point with updates on vehicle. Great team all around
Back for my routine service on my K5. Great all around. I always go through Jessica and she gets everything handled for me!! S/o to Jessica!
I had a wonderful experience at Hutchinson Kia! From the moment I walked in, everyone was friendly, professional, and eager to help. The entire car-buying process was smooth, stress-free, and much easier than I expected.
A special thank you to AJ, my salesman, who went above and beyond to make sure I found the perfect vehicle. AJ was knowledgeable, patient, honest, and never made me feel pressured. He took the time to answer all of my questions and made sure I was comfortable every step of the way. His excellent customer service, positive attitude, and attention to detail truly made ... Read More Google - Jun 21, 2026
Jose reached out to us very quickly with the exact vehicle configuration that we were looking for at a very competitive pricing. So we drove two hours and picked it up. Car was amazing and great value for us. Jose and everyone at the dealership was very nice and friendly, I would recommend this dealership to anyone.
I wish during the expensive service that Kia Hutchinson would at least wash the windshields on your car.
I had the pleasure of meeting Sales Associate, Justin Williams with my initial phone call to Hutchison Kia of Macon inquiring about a Kia Carnival. Justin was very patient and pleasant in answering all my questions and upon my visit to the dealership he didn’t hesitate to show me all the features of the vehicle, including demonstrating how to remove the second row passenger seats. I am grateful for the opportunity of meeting Justin and my experience as a whole with the Hutchinson Kia of Macon staff. Thank you for your service.
Anna is super friendly and bubbly. She took care of me and my vehicle when I took it in for a recall.
From the first time talking on the phone with Jake to shaking hands after buying our car, he showed professionalism and consistency. He truly cared about getting us the best deal with our purchase and trade-in. Hands down the greatest experience I've ever had at a dealership
Service center was so quick and nice! I hardly ever leave reviews but everyone was beyond helpful. I hit a huge remain of tire rubber near the interstate and it destroyed my skid plate. They were able to not only take my car then and there, remove the plate and inspect, but the staff drove me to cfa to pick my order 😭😭 The staff was so knowledgable and kind, then helped me back to the road. Highly recommend coming here 🙂 thanks again guys
Darnell was excellent very professional and made the process quick and easy.
John is a dedicated and professional car salesman who provided excellent customer service throughout the sales process. John demonstrated strong product knowledge and effectively communicates vehicle features, financing options, and warranty information in a clear and confident manner.
In the end, it really was a pleasure to deal with Mandy and Lauren. They know how to deal with difficult customers. Lauren completely de-escalated the situation and gave us a little slice of hope. You honestly do get further in life being nice to people. Should never get loud with anyone just because frustration and panic setting in and they deserve to be treated with respect from the get go. They deserve more 5 star reviews and they deserve more respect. Thanks again for trying to work out a resolution.
If you talk to them calm, they will absolutely help ... Read More Google - Jun 17, 2026
Had a minor issue with Kia AFTER purchase (passenger door handle) and spoke with Mandy, who then let us speak with Lauren, the supervisor. We were informed of the protocols and policies and now have a better understanding of how the warranty (through kia) works. What all you have to do to follow protocols etc. We may not agree fully but at least Lauren the supervisor was nice enough to speak with us and never once cut us short and she absolutely de-escalted the situation. Hopefully something can be done to fix the door handle because we absolutely love the ... Read More Google - Jun 17, 2026
The whole experience was bad from walking into the service area not greeting just staring at me like I was bothering her didn't keep me updated on my vehicle the other nice gentleman service advisor kept his customers updated I asked him about my vehicle after the time past of the waiting period for my vehicle had gone by Jessica was a terrible service advisor. I did not receive good customer service from her what I've known Hutchinson Kia has provided in the past from my previous purchase.
Jessica in the service department is friendly, straightforward, and knowledgeable. I always ask for her cause I know she'll make sure everything is done right
It was my first car buy and I couldn't have been in better hands than with Marc, he was very informative, patient and a good listener, he made me wanna buy 2 cars. THANK you Mr. Marc for your services.
Donald at Hutchinson Kia is phenomenal. Great customer service and very knowledgeable.
For the first time in my life, I had someone like Darrell to really take care of things even before I arrived. He is so friendly and very understandable. He walked us through all the steps about what is to be done to get the car. I would love to recommend him to anyone who ask. I pray God would bless the business and always pray God be with each of you. Have a great day ahead for future customers.
AJ is the best!!
My experience buying a car at Hutchinson was excellent. The salesman (Cody) was friendly and extremely helpful. He did his best to make me comfortable and answer all my questions. He was very attentive and I really appreciated that. Everyone I encountered at Hutchinson was accommodating and went out of there way to make my shopping experience a good one. Thank you Hutchinson (Cody) for helping me find my new car!
Cody Collins did a wonderful job. Good Guy to deal with.
Hutchinson Kia/Macon has held a 2017 Kia Optima Hybrid EX for 8.5 of the past 9 months due to consecutive failed repairs. The consumer has been forced to maintain $5,572.08 in car payments, $1,710.00 in insurance premiums, and over $100.00 in emergency towing costs for an unusable asset. Sept–Dec 2025: KIa techs executed a 3-month misdiagnosis, blaming a verified new battery. They replaced a Hybrid Power Relay Assembly. CarMax/CNA records confirm the dealership never billed warranty and absorbed the cost internally, hiding an inherent component defect. Jan–March 2026: An identical hybrid malfunction reoccurred within 3 weeks. Tech Jeremy confirmed it was a direct continuous failure. ... Read More DealerRater - Jun 6, 2026
Jose and Rodney were absolutely amazing working for us today. Our 2nd purchase from Hutchinson KIA even more happy than our first purchase👍Thanks guys
Friend’s sister has been shopping, researching and comparing the Kia against the Toyota and Honda. Not only was the more valuable vehicle the Kia, but the overall experience with the General Manager Steve Winters and GSM Andrew was simple and full of options easy to understand. If reading this I recommend you ask for Bobby Hootman as your professional sales consultant. I highly recommend Hutchinson. If they don’t have it, it isn’t out there.
Quick and easy process. AJ made the whole experience convenient and worry free. I highly recommend him as an agent. 5 star service across the board.
AJ was very polite, thorough and efficient. He made the whole process effortless. I'm very happy with my purchase.
Thanks to John West for getting me into my new 2026 Kia K4! I had high hopes of leaving with something new and he didn’t let me down at all! Thanks John for all of your hard work! I’ll be back for another purchase!
Love having my Telluride serviced here! Jessica in the service department is awesome!
Very helpful....and nice and fast... And professional services... thanks for your support and help.....
Jose service sure made the purchase complete. Product knowledge exception. Will look for him the next purchase
Jake was very professional and accommodating to us. He helped us secure the Carnival we desired. He is outstanding.
Jake was very professional and knew his products. He helped us secure the model we wanted. Love our new Carnival !!
Our experience with Andrew Grane Aj was outstanding. I’ve purchased several vehicles over the years, and the process has never been as quick, smooth, and stress free as it was this time. Andrew was kind, friendly, professional, and extremely knowledgeable throughout the entire experience. Exceptional customer service can be hard to find, but I found it at Kia. I truly appreciate the excellent service and would highly recommend Andrew and the team to anyone looking for a great car-buying experience.
Jose was very reassuring and honest. He worked with us, worked through every obstacle that came, and got me the car he promised. very trustworthy and helpful
I had a great experience buying my first car at Hutchinson Kia! Justin Williams made the entire process easy and stress-free. He was friendly, professional, and made me feel comfortable from start to finish. Justin took the time to help me pick out a great car that fit what I was looking for and answered all of my questions along the way. As a first-time car buyer, I really appreciated his patience and guidance. Overall, it was a 10/10 experience, and I highly recommend asking for Justin if you’re looking for a new vehicle!
Excellent service from start to finish at Hutchinson Kia in Macon! Everyone was professional, friendly, and made the entire process smooth and stress free. They answered all my questions, took their time with me, and made sure I was happy with my vehicle.
GOD truly blessed me with this car and connected me with the right people during the process. The staff went above and beyond with customer service and truly made me feel valued. I highly recommend Hutchinson Kia to anyone looking for a great car buying experience. If you stop by, ask for Patrick, Joseph, or Justin — they ... Read More Google - May 30, 2026
I give 5 stars to Jose at Hutchinson Kia in Macon. He made us feel comfortable and talked us through the process. He was reliable and very knowledgeable. He was as so helpful, flexible and honest. Thanks again Jose Ortiz
Walk in not nothing Jose got me right 😁😀
Great experience with her, I got in and out with the car the same day they treated me like family
Easiest car purchase ever. No pushiness or over selling. Melissa Harris was great to work with.
Justin was extremely nice and helpful! I purchased a 2026 Kia Sportage and Justin helped me through the entire process! If you are in the area stop in and ask for Justin to help assist your with your next vehicle purchase!
I want to give a special shoutout to Don Patrick for the excellent customer service while helping me purchase my all-black Kia K4. He was very professional, honest, and made the entire process smooth and stress-free. I truly appreciate his patience, truthfulness, and great attitude. If you’re looking for someone who genuinely cares about helping customers, I highly recommend Don Patrick!
Working with Mr Aj and Mr Andrew was an easy process . Everything thing was done all I have to do was pick which car I wanted.. Highly recommended if you are looking for a car to buy.
Very helpful, quick and easy
The whole experience was amazing.Got a great car with a great price. And the best part about it was our salesman. Bobby Hootman, the hammer.
Excellent service Professional and very knowledgeable staff Highly recommended
If I could give 100 stars I definitely would! My sales rep was Andrew & the way he went above and beyond was amazing! I purchased a 2026 Kia K5 and I Love it! Would definitely recommend ANYONE TO RUN HERE! You won’t regret it!
I over LOVE my 2026 Kia K5! It was a pleasure working with Andrew & the entire staff! They really made the experience smooth! Andrew even came in on his day off. That dedication alone is top tier!
Jake really put a lot of effort into getting me into a new car , because of my credit there was some challenges to be worked out but Jake made it hapoen.
Marc was very helpful he made sure I left with a vehicle of my dream icame in and told him iwanted a 3row suv and he got me just that he explained everything to me about my new vehicle
I had a great experience working with Marc Rompage at Kia Dealership. From the moment I stepped onto the lot, he was professional, patient, and knowledgeable about what I wanted. There was no high-pressure sales tactic—just honest advice to help me find the right car. The financing process was quick and transparent. Thank you Marc for your great service.
Amazing and fast experience. Everyone was extremely kind and knowledgeable. Andrew, and Don Johnson make sure that I was taken care of, and I’m so grateful. I will be a lifetime customer for here on out!
I recommend nunk! She worked with me to make sure I drove off the lot with a brand new 2026 Kia k4! 10/10 ! Made the whole process smooth sailing. Great customer service!
I had an amazing experience working with aj! He was extremely professional, patient, and reasonable throughout the entire car-buying process. He made everything easy to understand, answered all of my questions, and never made me feel pressured. You can tell he genuinely cares about helping his customers find the right vehicle at the right price. His honesty, great attitude, and excellent customer service made this one of the best experiences for my first time buying a car. I highly recommend him to anyone looking for a smooth and stress-free car purchase!
I appreciate the courteous and prompt service I received at Hutchinson Kia. I was out of state and trying to get to a college graduation ceremony. They were patient with me and prompt with their evaluation and recommendations. The repairs were completed and I was able to safely return home.
Darnell has Excellent service. Everything worked out for me & he got me rolling with a 2026 🥳 .
By far the best dealership we have ever dealt with. Bought a vehicle online from them site unseen. It arrived just like they described. And we love it. It was a used Yukon with almost 100,000 miles on it And after we had it for a while, the rear end started making noise Even though they didn’t have to, they helped us get it fixed. I would highly recommend them for your next vehicle purchase.
Don was the best. Made shopping for and buying a new vehicle a breeze. Very professional. Will absolutely use him again.
I was out of a car and having car troubles for just over a year now. I simply called Darnell and told him my situation, within a week he had me driving off the lot in a new car. The car is great, the pricing is fair, and the process was smooth and simple. I 10/10 highly recommend purchasing from Hutchinson Kia of GA. Ask for Darnell, he will having you riding!!
Excellent experience. The staff was amazing in helping us select our car and with financing
Jose Ortiz and Phillip Mitchell were phenomenal and easy to work with! I loved their customer service and walking us through all the steps! I would go back! Thank you Jose!!
Everyone very friendly and helpful. You are welcome like family when greeted on arrival at the dealership.
Travel back home to Macon Ga , and I had the best customer service from AJ and Joseph , thank you for your patience . AJ you went above and beyond. I will tell everyone about AJ and Joseph job well done .kia has a great team
Car shopping is usually a long, exhausting process. Not if you go see AJ at Hutchinson Kia! Granted I knew exactly what I wanted ~ he made it happen so fast and at a great price point. He’s no-nonsense and will get you in the vehicle of your dreams in no time!! I even had my toddler son with me during the process and he was well entertained with snacks, and every employee that walked by stopped to talk to him. Highly highly recommend the amazing team at Hutchinson Kia!!
I walked into this process stressed, overwhelmed, and still healing after my wreck but God truly placed the right people in my path. Huge shoutout to my salesman Bobby Hootman for going above and beyond to help me get into my brand new 2026 Kia K5. Special shoutout to Brantley in finance for making the process smooth, stress free and actually enjoyable. Buying a car after everything I’ve been through recently was emotional, but he showed so much patience, professionalism, and compassion through it all.
They took the time to explain everything, made sure I was comfortable with every step, ... Read More Google - May 6, 2026
Easy quick everyone was nice Jake Perez was my salesman and he was easy to work very helpful would recommend and would purchase again
Absolutely amazing! Very informative, helpful....and most importantly...not pushy at all!!
Marc did an excellent job at explaining everything about the car to my daughter. And he made the experience smooth and quick.
I had an excellent experience with the dealership from start to finish. I recently special ordered a 2027 Kia Telluride, and the entire process was smooth and well-managed. The vehicle arrived in about a month, and I was kept informed with updates every step of the way. A big thank you to Melissa, my salesperson, who was knowledgeable, responsive, and genuinely helpful throughout the entire process. She made sure everything was exactly how I wanted it. I also want to recognize Steve Winters, the General Manager, for running a top-notch operation and ensuring great customer service!!
AJ Grane was my salesman. This is the second KIA he’s sold me! I gave him a hard time, but he was really patient with me and made sure everything was perfect for me before closing the deal. I appreciate all his hard work and would recommend anyone to him if they’re interested in purchasing a vehicle! He’s very thorough and is great at what he does!! #AskForAj
I had the best sale person he was honest and help me out. Thank you Darnell if you are looking for a car please go see him
I had a great experience at Kia of Hutchinson thanks to Jasmine. As a college student, I came in really nervous, but she was so kind and helpful and made me feel comfortable right away. She made the whole process less stressful, and my car got fixed with no problems!
Darnell at Hutchinson Auto Group Kia provided excellent Customer Service. I came in at 11:30am and was out by 2:30pm with a brand new 2025 Kia Sorento S with a Panoramic Package. I’ve never completed a car purchase so fast!
Straight forward proces. Melissa was great and made buying process easy and transparent. There weren't any push for unnecessary gimmicks, they offered additional warranties but didn't "forced" us to buy one. We are really pleased with the car buying experience at Hutchinson Kia.
Marc was extremely helpful in finalizing the purchase of our Kia K4. We came in late in the day, and even though it was getting close to closing time we never felt rushed to wrap things up. We can truly say that it was a great experience and would recommend Hutchinson Kia.
